Products · Dash Dots

Trust and privacy

What customers agree to when they use your dot, and what's up to you.

Customers have the final say on what your dot can see.

What Dash protects

  • Your dot uses their camera, photos, files or contacts, or sends them reminders, only after they say yes. They can delete a dot's reminders in Dash.
  • Your dot learns their name and their phone number or email address from Dash only after they say yes.
  • Your dot can only reach websites your developers list in advance.
  • Customers confirm every payment in Dash's payment sheet. Your dot never sees their card, bank or mobile money details.
  • What your dot saves on the phone is for your dot alone, and isn't backed up.

What your dot can ask for

PermissionThe customer lets your dot
CameraTake a photo or scan a QR code
Photo librarySee only the photos they pick
FilesSee only the files they pick
ContactsSee only the numbers they pick, like who to send airtime to
AccountKnow them by their name, and the phone number or email address they use Dash with
RemindersRemind them with a notification that opens your dot, like when a bill is due

Dash asks the first time your dot needs each one. People can say no, so give them another way, like typing the number in.

About, feedback and reports

About, in the dot's menu, shows who's behind your dot and each permission it uses, with a switch beside it. Customers can turn one off at any time.

Feedback goes to your business.

Report Dot goes to Monime, not to you. It's for scams and dots that could cause harm.

What's up to you

  • Keep API keys and passwords on your server. Anyone can open a dot and read its code.
  • Keep orders, balances and other records that matter on your server, not on the phone.
  • Ask for a permission only when a feature needs it, and give a reason a customer will understand.
  • Set prices on your server. Someone could tamper with a dot, so never trust a price it sends.
  • Tell customers what you collect and why.

Your developers will find the technical side in Security.

Keep reading